Shipping and returns

Last updated on March 10, 2024

1. Delivery

The order will be shipped within one day. You will receive a track & trace code when the order has been shipped, so that you can track your order. The total delivery time is usually 2 to 4 working days after placing the order. It may vary for international orders. 

If the delivered products have obvious material or manufacturing defects, including damage caused by transportation, please notify us immediately using the contact details on the contact page.


2. Retention of Ownership

The products remain the property of Mishka until full payment has been made.


3. Your Right of Withdrawal

You can return your order to us within 14 days of receipt.

If you cancel your order, we will refund the purchase price we have received from you without undue delay and in any case no later than 14 days from the day on which we receive your return. However, we may refuse a refund until we have received the products back or until you have provided evidence that you have returned the products, whichever comes first.

Boxershorts can only be returned unused and undamaged in the original packaging. Take your package to your desired parcel service. Returns are made at your own expense.

Please include the return address + your order number on your return:


Utrechtse Jaagpad 36J

2313 KZ Leiden

The Netherlands


Please note: Mishka's original packaging is suitable as a letterbox package. However, it is important to fold the products properly when returning so that the package is not bulging. This prevents your package from being accepted as a letterbox package, which can result in higher costs.


4. Returning Defective Products

You may return products delivered to you that are defective or otherwise not in accordance with your order. In this situation, please contact us via the contact page. You can do this within 14 days of noticing the defect.


5. Exchange

Mishka does not have an exchange service. You can return any product you are not completely satisfied with and receive a refund. If you want a different product, color or size, please place a new order.


6. Refund

Once your returned products have been checked and inspected by Mishka, you will receive a refund email notification if a refund is issued.

Your refund will be credited to the same card or account used to place the order, without undue delay.

Refunds usually take 1-10 business days to appear on your statement. The time period depends solely on your card company's policy.



For more information, please refer to the FAQ page. You can also always contact us via our contact page.